Shipping policy

Shipping Address
To return your product, you should mail your product to 599 Deer Lake Rd., South River, ON P0A 1X0.

Shipment Processing times
All orders are processed within 1-2 days (including weekends).

Domestic Delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.

• Shipment Method: Canada Post Standard
  Estimated Delivery Time: 3-7 Business Day

• Shipment Method: Canada Post Expedited
  Estimated Delivery Time: 2-4 Business Days

• Shipment Method: Canada Post Xpresspost
  Estimated Delivery Time: 1-3 Business Days

Estimated delivery time may vary. Shipping charges are dictated by the weight, size, and speed of the shipping method chosen.
Delivery delays can occur.

Shipment Confirmation and Order Tracking
Once your order is complete and ready to be shipped, you’ll receive a tracking number for your order in an email.

Customs, Duties, and Taxes
Lad-Art is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lad-Art is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.